Employee Assistance
Programs, or EAPs, have been in existence in some form since
the early 1940s. Early programs focused on individuals whose alcohol use
affected their job performance, and thus were called, "Occupational Alcohol
Programs." Authors Dickman and Challenger report, "the EAP movement began...with
one recovering alcoholic worker sharing his recovery with another." (Employee
Assistance Programs, A Basic Text, edited by Dickman, et.al, 1988,
p.49).
By the Early 1970's, the scope of services
provided by EAPs widened and the number of companies implementing EAP programs
increased significantly. The business community recognized that many everyday
life stressors could also negatively impact an employee's ability to perform
well on the job. Today, most Fortune 500 companies provide EAP services for
their workplace.
Marital and family problems, financial
or legal difficulties, stress, psychological, and workplace conflict can
become Personnel Department problems when they interfere with attendance,
concentration, the quality of the work product, and the workplace morale.
Employee Assistance Programs provide professional counselors whose job it
is to provide confidential assessment, short-term counseling and referral
to employees and their family members in order to assist in dealing with
these, and related, concerns.
The EAP field is growing and changing
rapidly. To solidify its role in the workplace, a credential has been established
for the profession: the CEAP, or Certified Employee Assistance Professional.
In order to receive this accreditation, an EAP professional must have experience
dealing with workplace-related problems, and also demonstrate expertise in
reaching solutions that benefit both the workplace and the individual workers
in it.
To obtain more information on Employee Assistance Programs, contact:
The Employee Assistance Program Association (EAPA),
Inc.
2101 Wilson Blvd.
Suite 500
Arlington, VA 22201-3062
(703) 522-6272
The
Employee Assistance Society of North America (EASNA)
230 E. Ohio Street, Suite 400
Chicago, IL 60611-3265
(312) 644-0828
Fax: (312) 644-8557