What is the EAP?
Who can use the EAP?
What can I talk about with a counselor?
How will the counselor help me?
How do I make an appointment?
Where can I see a counselor?
Is there a cost?
Will I be granted time away from work
for an appointment?
When can I make an appointment and
when are the phones answered?
Your Employee Assistance Program (EAP) is a
counseling and referral service availabe to assist in handling personal
and workplace problems. Life isn't easy, and everyone can use a
helping hand at some time.
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All District of Columbia Government employees
and members of their immediate family can use the services. For
children under the age of 18, the counselor will meet with the parent(s)
and make appropriate recommendations and/or referrals.
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You can speak with a counselor about anything
you wish to discuss. Typical topics include:
- Children
- Marital or other relationship problems
- Financial problems
- Alcohol/drug abuse
- Work stress
- Parenting
- Elder/Child Care issues
- Conflicts at work
- Depression and anxiety
- Grief and loss issues
- Anger
- Career issues
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The counselor you meet with will help you sort
things out and assist in devising a plan of action. We can put you
in touch with community resources, suggest reading materials, help
you find a treatment provider, and offer encouragment when times
are tough.
All information regarding your participation in the program is confidential
and does not become part of your personnel record.
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To make an appointment to see a counselor,
simply call one of the numbers listed below:
- 202-628-5240
- 1-800-841-7406
- TTY: 202-628-7644
The person you speak with on the phone will obtain some basic
information from you, then schedule a face to face visit at a time
convenient for you. You may meet with a counselor for up to four
visits.
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You can meet with a counselor at a location
most convenient for you:
At COPE's main office in Washington DC at 1120 G Street NW, Suite
550, (Metro Center Metrorail stop) as well as 900 2nd Street, NE,
Suite 203 (short walk from Union Station Metrorail stop.)
Or, you can meet with a counselor in Southeast DC, Prince Georges
County MD, Silver Spring, MD or Arlington, VA.
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Your participation in the EAP is provided at
no cost to you. Any assistance you may need that is outside of the
EAP can be covered through your health insurance, sliding fee scale
payments, and/or self-help gorups, to the extent possible.
But remember, anytime you meet with an EAP counselor, there is no
cost to you.
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You will be granted administrative leave by
your supervisor to attend the first EAP meeting. If you wish to
voluntarily seek assistance without your superviosr's knowledge,
you may use sick or annual leave to attend your appointment.
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Appointments are available from 7:30 am to
8:00 pm, Monday through Friday. In addition, our phone lines are
answered 24 hours a day, 7 days a week. If you call after hours
and your need is urgent, you will be able to speak with a counselor
immediately. If your after hours call is a routine business call,
then our staff will be glad to take a message and someone will call
you back the next business day.
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